Testimonials

Lovely review left on Carehome.co.uk – Review from BC published on 4th October 2020.

“When my brother entered Clifden House in September 2019 we didn’t expect him to last until Christmas 2019. Today 4th October 2020 he died peacefully in his sleep. His son, my daughter and myself will always be truly grateful for the time we were to have with him over the past year. It was totally down to the wonderful team under the manager that we had this time together.”

BC


“Every staff member we met treated mum with kindness, compassion, and equally importantly, a sense of humour. For that the family will be forever grateful.”
S & CG


“You have all been brilliant. But you, Deena, have been my rock, and I know mum can never thank you enough.”
R


“You have all been truly wonderful in managing mum’s care, and involving her with the many activities, both inside and outside Clifden House.”
K


“We cannot speak highly enough of the love, attention and every care J has received and for the understanding you have shown in her vulnerability.”
L


“Thank you for all you did to make my mother’s big day on May 1st. It was a lot of effort on your behalf, but it was certainly worth it. Let’s hope you get many more Queen’s Messages at Clifden.”
DW


“That mum was a resident for six years is testament itself to how well she was looked after.”
L & WP


“Please pass on my grateful thanks for the care, patience, understanding and kindness shown to J during his time spent with you.”
P


“Just a few lines to thank you all for the loving care you gave D during the last two years. We know he could be difficult at times but he would have been mortified if he had realised!”
PM


“Thank you for the kindness and care you showed to my son during his respite stay with you. He told me how cheerful and caring you were and that nothing was too much trouble at all. He was very nervous about his stay, but everyone put him at ease from the moment he entered.”
S & MK


“My sisters and I were very impressed with the kindness of the staff and the lively and bright atmosphere at Clifden.”
CP


“A big thank you for all the care you gave Mum and the efforts you made to get to know her, her likes, her dislikes and her character.”
M


“Your staff are so caring and supportive to our family. We were always made to feel so welcome with smiles and numerous cups of coffee and tea.”
RJ


“Clifden House is a special place – I was impressed with the positive atmosphere and competence and devotion of the staff.”
JL


“During the last few months P settled down really well and did not ask to go home. She also got on well with the other residents and staff alike.”
F


“The highlight of Clifden is the quality of the staff – always a warm welcome and the sound of laughter in the lounge.”
RG


“I just had to write to say how much I enjoyed the show this afternoon. Looking around the room it was quite uplifting to see the sheer pleasure on the faces of the residents.”
GV


“Dementia is a wicked disease, robbing us of our loved ones long before their passing, but my husband and I were constantly impressed with the conduct of your staff towards the residents.”
GF